Administrative staff of institutions
Administrative Staff Training
Train the team behind the institution: international office, mobility, AI tools, quality and data protection.
Duration
12 to 60 hours
Format
Online, hybrid or on site
Language
English or French
Output
A real improved process
Development areas
Eight practical modules
The International Office
From first contact to signed agreement. Output: a documented office workflow.
Mobility Administration
Cohorts, visas, travel, budgets and safeguarding. Output: a mobility pack.
AI for Administration
Drafting, summaries and checklists, used responsibly. Output: a tested AI workflow.
Quality and Accreditation
Process maps and evidence registers. Output: a review cycle ready to adopt.
Data Protection
Lawful handling of learner and staff data. Output: a data-handling protocol.
Agreements and MoUs
What to check before signing. Output: a reviewed agreement package.
Partner Communication
Correspondence, meetings and follow-up. Output: templates and protocol.
Administrative Leadership
Planning the academic year and peak periods. Output: an annual plan.
Pathways
Choose the depth
01
12 hours
Introduction: one improved procedure or document.
02
24 hours
Development: a revised workflow and implementation plan.
03
40 hours
Implementation: a redesigned process, trialled in your office.
04
60 hours
Institutional: a full improvement cycle and departmental plan.
Who it's for
Target groups
- International office and relations staff
- Mobility administrators
- Admissions, registry and student services
- Quality assurance and accreditation officers
- Office managers and executive assistants
- Finance, HR and general services staff
Interested in this programme?
Tell us about your group, school or company. We will help you shape the right format, dates and mobility.
Professional programmes in Madrid, taught in English, with real international experience built in.
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Contact
Paseo de la Castellana, 200, planta 7
Oficinas 701–720
28046 Madrid, Spain
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